Cancellations and Refund Policy

Please read carefully.

1. All payments should to be made in full by the agreed date. Failure to make payment by this date could result in bed space being released for resale without deposit refund.
2. Any applicant wishing to cancel their application must cancel by email no later than 48 hours of the first-round CAO offers. Cancellations by telephone will not be accepted. In the event of such a cancellation, a €125 cancellation fee will be deducted from the security deposit and the remainder refunded via bank transfer. Deposits will not be refunded for cancellations made after the deadline.
3. If any applicant cancels after the deadline, having paid the accommodation and Service charge, a refund will not be given unless a replacement applicant is found and all monies due are paid in full. Heatherview Court will endeavour to refill this bed space but cannot guarantee it. Failure to refill bed space will result in the applicant losing all monies paid. 
4. If the tenant cancels after having paid the first rental instalment, or at any time during the course of the lease agreement, a refund of rent will only be made after the bed-space has been resold and paid for. The cancelling tenant is responsible for rent for any period up until the new tenant moves in. We are not obliged to find a replacement tenant. If a replacement is not found the tenant may be held liable for any outstanding rent for the duration of the fixed term lease. Failure to refill the bed space will result in the tenant losing all monies paid. If a replacement tenant is found partial rental refund will be processed from when the new tenant moves in. The utilities fee will be refunded on a pro rata basis from the date of the payment of the replacement tenant. If a replacement tenant is found, once the tenant has departed an inspection of the property will have to take place before any monies due to the outgoing tenant can be refunded. Any rent arrears, damages, cleaning issues or missing inventory will be deducted from these monies.
5. Heatherview Court has a duty to provide accommodation to you the student and to also care for the units. It is expected that apartments be returned in a similar condition to which they were received at the start of the year.  Heatherview Court Management will carry out a thorough check on all units following student departure with a focus on cleaning, painting, inventory and maintenance. The condition in which the unit is returned will have a strong bearing on deposit monies returned and on future accommodation applications being accepted.

Tenants insurance

We recommend you take out home contents insurance for your personal belongings as they are not insured on the Heatherview Court policy.

Room Moves

Heatherview Court reserves the right to move a tenant to another property of the same room type within the complex should the property suffer a decrease in occupancy at any stage during the academic year.

On Departure

Heatherview Court has a duty to provide accommodation to you the student and to also care for the units. It is expected that apartments be returned in a similar condition to which they were received at the start of the year. Heatherview Court staff carry out a thorough check on all units following student departure with a focus on cleaning, painting, inventory and maintenance. The condition in which the unit is returned will have a strong bearing on deposit monies returned and on future accommodation applications being accepted and accommodation references being issued

1. Please pay attention to the cleaning of your hob, oven, grill pan and extractor throughout the year.
2. Painting charges can also escalate so please take care of walls & woodwork throughout your unit. Each student is responsible for his/her individual bedroom. General wear and tear is taken into consideration for the common areas but excessive damage is payable by the student.
3. Maintenance damages are to be reported throughout the year.
4. Smoking is not permitted indoors at Heatherview Court.